How does our United States eSIM work?

An eSIM is an embedded SIM card. When you install an eSIM for a country or region, it lets your device connect to local networks in that area.

Frequently Asked Questions

  • What devices are compatible with eSIM technology?

    The adoption of eSIM technology is now widespread, with most modern mobile devices from leading brands such as Apple, Samsung, Google and Microsoft supporting eSIM functionality. This integration across a broad range of smartphones and tablets ensures you can easily access data connectivity without the need to switch out a physical plastic SIM card.

  • You can top-up your existing eSIM with more bundles which will be queued up until you travel to the countries the bundle is valid for, allowing you travel between regions without switching your active eSIM.

  • You can select which SIM to enable/disable in your device's mobile data settings. Switching on Data Roaming on your eSIM but switching it off on your regular SIM will ensure it uses the eSIM when travelling.

    Also ensure that your eSIM is set as the preferred SIM for Mobile data.

  • The United States eSIM only allows you to use mobile data. It does not include a local phone number for mobile calls or messages.

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